PRIVACY POLICY
​This Privacy Notice is provided on behalf of Bolling & Ghannam, PLLC. Congress passed the Gramm-Leach-Bliley (GLB) Act, which deals in part with how the financial services industry handles nonpublic personal financial information. In order to provide you with the
most effective and beneficial service, we must maintain information about you. Bolling & Ghannam is dedicated to keeping your information secure and private. This notice is provided to you so that you may know how we collect information about you, the type of information we collect, what we may disclose to our affiliates and non-affiliated third parties, and the steps we take to protect personal
information about you.
What We Collect
To provide our services, comply with legal requirements, and enhance customer experience, we collect certain nonpublic personal information, including:
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Information you provide directly (e.g., title orders, sales contracts, company forms, correspondence).
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Information from real estate agents, lenders, government agencies, and authorized third parties.
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Transaction details with us, our affiliates, or others.
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Data from consumer reporting agencies.
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What We Share
Bolling & Ghannam, PLLC is committed to protecting your privacy.
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We collect and use information solely to conduct business and maintain service quality.
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Access is restricted to authorized individuals who need it to provide services.
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We implement safeguards to protect your information.
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Information requests are verified before disclosure.
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We share nonpublic personal information only:
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To fulfill your requests.
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With your authorization.
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As required or permitted by law.
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SMS consent is not shared with third parties for marketing purposes.
We do not and will not sell your information to third parties. We may engage third party companies and individuals to perform services on our behalf e.g but not limited to payment processing, e-mail notifications, database management, web analytics) We may also share to companies that perform marketing services for us, or other financial institutions that have joint marketing agreements with us.
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If our privacy practices change, we will notify you. Please inform us if you believe any information we hold is inaccurate.
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SMS Terms of Service
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SMS Consent & Privacy:
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Your phone number will only be used for communications related to our services and will not be shared with third parties for marketing purposes.
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Types of SMS Communications You May Receive:
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Appointment reminders
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Follow-up messages regarding your case or transaction
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Billing inquiries
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Other service-related notifications
Example #1: "Hello, this is Bolling & Ghannam, PLLC. We received an update regarding your closing and need to contact you. Please contact us at your earliest convenience. Reply STOP to opt out at any time." Example #2: "Hello, this is Bolling & Ghannam, PLLC. We received an update regarding your closing and need your attention on an important matter. Please contact us at your earliest convenience. Reply STOP to opt out at any time."
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Message Frequency:
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The number of messages you receive may vary, but typically, you can expect up to 3-10 messages per week related to your legal matters.
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Potential Fees:
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Standard message and data rates may apply depending on your mobile carrier.
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Opt-In Method:
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You can opt in to receive SMS messages by:​
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Signing a paper/electronic consent form
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Opt-Out Method:
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You can opt out at any time by replying "STOP" to any message. You may also contact us directly to be removed from our messaging list.
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Help & Support:
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If you experience any issues, reply with "HELP" or reach out to us at 704-550-3737.
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Standard Disclosures:
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Message and data rates may apply.
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You can opt out anytime by texting "STOP."
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For assistance, text "HELP" or call 704-550-3737.
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